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Company Profile

iLAB specialises in Software Quality Assurance services, providing global solutions to our customers. As a leading Software Quality Assurance provider, we offer a comprehensive and integrated service portfolio. iLAB’s solutions are provided through our best-of-breed methodologies and tools supported by our international skills base and proven competencies.

Our suite of services include:

  • Quality Management
  • Quality Assurance and Software Testing
  • IT Project Management and
  • IT Consulting and Assurance.

We are uniquely positioned as an 'independent' service provider to ensure customer satisfaction and confidence in our specialisation.

iLAB employs software quality assurance professionals who deliver world best practices to all our customers. We strongly encourage staff to develop their individual and diverse skill-sets and foster a culture of continuous learning and growth.

iLAB’s geographically based structure of global offices is designed to bring the solutions to where our customers are. iLAB has offices in four countries – South Africa, USA, UK and Australia - and leverage on our holding company EPI-USE which has offices in over 20 territories.

As thought leaders in our niche market, iLAB has developed extensive skills in software quality assurance to fit customer's specific needs. Typically, we are on-site at the customers’ locations handling the test life cycle either within the software development project or from an independent testing perspective.

Our systematic approach to quality and risk management enables our customers to focus on their core business functions and goals. Improved quality reduces the risk of business change and provides effective return on investment for IT projects.

Unlike other testing service providers, at iLAB we possess expertise and experience over the complete life cycle of test and related services. We pride ourselves on our proven track record for effectively managing several test projects simultaneously within a customer account. This is achieved by means of our unique customer engagement model which varies from full outsource to project based testing.

iLAB has produced a number of recognised subject matter experts in both the business logical and technical domain of software testing and quality management.

In order to meet the individual needs of clients, iLAB maintains a diverse set of competencies. We have established two Centrers of Excellence, being Service Engineering and Technical Engineering. The extensive knowledge base within these two Centres has been created through the employment of established thought leaders in their field of specialisation. Their creativeness and innovation contribute to global trend-setting and enhancement of our proprietary methodology.

The iLAB test laboratory has been designed and implemented with leading edge technology which enables us to provide virtualisation, mirroring, internationalisation and localisation.

Our exceptional functional technical expertise and extensive industry experience makes iLAB the ideal choice for a project and testing partner to manage the quality assurance and risk mitigation of application systems.

Financially we boast a sound balance sheet and a track record that has been gained through sustained high rates of growth in the market.

We create customer awareness of the importance of quality and risk consciousness considering emerging trends. We are passionate about quality!

 
 
Software Failure
Railroad Y2K
In January of 2001 newspapers reported that a major European railroad was hit by the after-effects of the Y2K bug. The company found that many of their newer trains would not run due to their inability to recognize the date 31/12/2000. The trains were started by altering the control system's date settings.
Banking Error
Software bugs caused the bank accounts of 823 customers of a major U.S. bank to be credited with $924,844,208.32 each in May of 1996, according to newspaper reports. The American Bankers Association claimed it was the largest such error in banking history. A bank spokesman said the programming errors were corrected and all funds were recovered