It is with strong interest that I present to you the enclosed resume in response to your posting for a new UAT Senior Test Analyst/Test Manager. As a highly skilled and detail-focused professional with 10+ years of expertise in product quality assurance and validation, I am confident that I have the knowledge and skill set to allow me to contribute toward the success of your company.
My background includes successfully managing teams, processes, and initiatives to drive continuous quality control efforts and improvements. Through my experience, I have amassed a breadth of knowledge in program implementation, procedural development, and full regulatory compliance. Additionally, my proven success in training, coaching, and supervising QA teams positions me to make a significant and positive impact on your organization.
Consider the following highlights of my achievements:
My dedication to maximizing quality assurance and validation efforts, along with my acute knowledge of quality audits and compliance issues, will contribute immensely to the success of your team. Thank you for your consideration, and I look forward to speaking with you soon.
• Vast experience working in Setup box, Banking, Mobile and web based applications.
• TRAVELED and Supported Angola, Botswana, Ghana, Kenya, Nigeria, Mauritius, Mozambique Zambia and Zimbabwe CLARITY web-based end-to-end customer care system launch for MULTI CHOICE Africa.
Clarity” is a web based Single Unified Front-end application for Multi Choice DSTV Stand alone and Mobile Products. “Clarity” has been designed to manage workflow and integrate interactions with different back-end systems and processes within a single Interface (Clarity Web). The major functionalities in this application are end-to-end customer management, billing and stock management system. I have performed the tasks in this application according to the business requirements to assess if the system can support day to day business and test user scenarios and ensure the system is sufficient and correct for business usage.
We serve different kinds of packages, add-ons, Extra view and Box Office Services for Prepaid and Post-paid customers. In this application, we divide the customers in to different categories like residential, commercial and special customers. This projected was successfully implemented in South Africa, Namibia, Kenya, Zambia and Nigeria. MultiChoice SA is planning to launch these services in different countries with in the Africa. As a part of UAT and Production Support Team I have been to Nigeria, Kenya, and Zambia and successfully start the implementation.