Changes in healthcare regulation has given the patient more power to make critical decisions in their healthcare. As a result, the market is demanding more transparency in the way healthcare organizations carry out business. These trends, alongside the growing demand for technology to simplify how patients interact with their healthcare providers, places an added stress on organizations to consistently innovate.

Harnessing the power of software, healthcare organizations are able to provide innovative features to consumers who want to research the cost for their care and pay for it in a variety of different ways. Streamlined billing platforms and payment systems require smooth integrations with insurance companies, third party vendors, and funding sources. Simple errors in adapting to ICD-10 could result in improper calculations of patient bills, or delays in claim processing. As a result, patients could be forced to seek care elsewhere or your organization could be forced to wait 90 days or more for full payment.

Technological advances have also raised the expectations of the consumer when choosing where to receive care. They expect their physicians to have instant access to all critical health data, allowing for the quick and efficient treatment of their ailment. If processes or information is not shared effectively between systems, it results in extensive delays in the care process and low patient satisfaction.

Healthcare providers are now being judged by their technology more than ever. It is no longer enough to provide great care, healthcare organizations must provide technology that boosts customer experience before and after the care is received. Implementing this new technology also leaves your organization at risk of protecting valuable patient data. Flaws in software solutions can quickly lead to significant violations of HIPAA laws and a loss of consumer confidence in your organization.

ICD-10 and Beyond.

iLAB understands the challenges and risks involved in ICD-10 transformation across the healthcare industry and the way it impacts relationships with providers, payers, clearinghouses, and vendors. We prepare your organization to meet the demands and changes of today’s regulations, while accounting for the inevitability of change in the future. As a result, your systems can adapt with little hassle and your organization keeps operating at full capacity.


Patients demand access to their health records, but providing access can expose sensitive data to the wrong eyes if it is not properly secured. Faulty software solutions can place your entire organization at risk of losing credibility and significant market share.


Satisfy the growing demand for transparency in the billing process while accounting for the various methods in which patients will pay for their care.


Account for the changes associated with ICD-10 while preparing your organization for future releases. Simplifying this process while improving accuracy results in an efficient route through insurance and quicker payment on claims.


Your physicians should have authorized access to the specific patient data they require to quickly assess and provide treatment. When that process requires pulling data and imaging from a wide variety of departments, simple errors can create massive problems in the delivery patient care.


Before you can effectively build the solution of tomorrow, you must first understand where you are today. We can help.