Your organization is facing more choices for software tools than ever before. It is important to understand exactly what you are adding to your organization and the opportunities you could be missing out on.
MAKING SOUND DECISIONS
As your organization undergoes the software sales process, it can be easy to get caught up in the attractive benefits a developer or salesperson is offering. Organizations rarely anticipate failure of their software solution despite the incredible amount of faulty launches or rollbacks that occur within the industry.
When the pressure of new technology is placing an added strain on your organization to evolve its processes, sometimes the simple decision of which platform to purchases can make all the difference. It is important to have trusted, unbiased experts guiding your decision-making process so that you are better able to understand your needs as an organization and find the product that best satisfies those areas.
Software implementations fail for variety of reasons, including lack of top management commitment, unrealistic expectations, poor requirements definition, improper package selection, gaps between software and business requirements, inadequate resources, unrealistic budgets and schedules, poor project management, lack of project management methodology, underestimating the impact of change, lack of training and education, and simply – poor communication.
COMMON CAUSES OF SOFTWARE FAILURE
LACK OF COMMITMENT
Does your leadership understand the strain your current systems are placing on the organization's efficiency or bottom-line? Are they committed to truly finding a solution instead of a patch?
POORLY DEFINED REQUIREMENTS
Sometimes the biggest problem with software implementation isn't understanding the features it offers, but rather understanding the areas you need addressed the most.
POOR PROJECT MANAGEMENT
Does your organization fully understand the process required to implement a software change? Are teams and leaders properly established to reduce the burden placed on the organization?
STEPS TO MAKE IMPLEMENTATION SMOOTHER
IDENTIFY KEY ISSUES
Create dialog that allows business and organizational issues to be identified in various sectors of your business. Foster an environment that allows trouble areas to be raised freely and without emotion. Consulting with iLAB to help identify these issues can allow the process to move smoother, as we have an unbiased goal of finding and addressing issues. Your partner in this process should be aligned with the common goal of project success.
SET REALISTIC TIME FRAMES & BUDGETS
Many organizations will set overly optimistic go-live dates despite the realities and limitations of the actual project. Working with a partner like iLAB provides over 21 years of software implementation experience that can shed light on the realities of time and monetary expenses.
You need to identify, align and continuously monitor workflows tied to this project to ensure smooth progress throughout the organization. Understand resource demands this process will place on your organization and allocate appropriately. If you lack an understanding of best practices, iLAB can help identify a system that works for you.
In order to maintain control over the final quality of your project, you must resist the urge to follow overly optimistic go-live dates. Take into consideration any outside influences and areas the project is dependent upon such as available resources.