Privacy Policy
Effective Date: May 5, 2025
iLAB Quality (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://ilabquality.com and interact with our services.
Who We Are
iLab Quality is a U.S.-based provider of quality assurance and software testing solutions, operating as a data controller for information collected via our website and marketing channels. If you have any questions about this policy or our data practices, you can contact us at:
Email: info.us@ilabquality.com
Mailing Address: 8888 Keystone Crossing, Suite 825, Indianapolis, IN 46240
Phone: +1 317 218 3258
Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, company name.
- Technical Data: IP address, browser type, device identifiers, operating system, referring URLs.
- Usage Data: Pages visited, links clicked, time spent on site.
- Cookies and Tracking Data: Through Google Analytics, Facebook Pixel, and other technologies.
- Communication Data: Any information you provide via forms, emails, or chat.
How We Collect Data
We collect data through:
- Website forms
- Cookies and tracking tools
- Email communications
- Chat
- Analytics and advertising tools (e.g., Google Analytics, Meta Pixel)
- Third-party integrations (e.g., CRM or marketing platforms)
How We Use Your Data
We use your data to:
- Provide and improve our services
- Communicate with you about inquiries or transactions
- Send newsletters or marketing (if consented)
- Analyze website traffic and improve performance
- Comply with legal obligations
- Legal bases under GDPR: Consent, Contractual necessity, Legal obligation, Legitimate interest
Sharing Your Data
We may share your personal data with:
- Service providers (e.g., hosting, email, analytics, CRM tools)
- Advertising partners (e.g., Google, Meta, LinkedIn)
- Law enforcement or regulators where required by law
We do not sell your personal information. All service providers are contractually obligated to keep your data secure and use it only for the purposes we specify.
International Data Transfers
If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. or other jurisdictions. We use appropriate safeguards (such as Standard Contractual Clauses) to protect international transfers under GDPR.
Your Rights
Global Data Protection Compliance
iLAB is a global company and our website is accessible worldwide. Depending on your location, you may be entitled to additional data protection rights under applicable laws, such as the EU/UK GDPR, Brazil’s LGPD, Canada’s PIPEDA, or other regional frameworks.
We are committed to handling your data in accordance with applicable privacy laws and strive to maintain the highest standards of transparency, security, and compliance.
Depending on your location, you may have the right to:
- Access or correct your data
- Delete your data
- Object to processing or restrict use
- Withdraw consent
- Opt-out of targeted advertising
- Lodge a complaint with your local data protection authority
iLAB does not sell or share your personal information with third parties for cross-context behavioral advertising or any other commercial purpose.
To exercise your rights, or if you have questions about your privacy rights, please contact us at info.us@ilabquality.com.
Cookies & Tracking Technologies
We use cookies and similar technologies for analytics and advertising. You can manage your preferences via our cookie banner or browser settings.
Learn more in our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, cookie policies, or content of these sites. Please review their privacy and cookie policies independently.
Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or business obligations, for example:
- Contact form submissions: 12 months
- Marketing opt-ins: until you unsubscribe
- Analytics data: up to 26 months (per Google Analytics default)
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect data from them. If you believe we have collected data from a child, please contact us.
Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with a new effective date.
Contact Us
For questions or concerns about this policy, contact:
Email: info.us@ilabquality.com
Last updated: May 9, 2025