Course Overview

The Foundation Certificate in Design Thinking is a globally recognized qualification for professionals seeking to develop their ability to apply human-centered, innovative problem-solving techniques. This course introduces key principles and practical methods used in Design Thinking, helping participants build empathy, structure ideas, and prototype effective solutions for real-world challenges. It offers valuable insights into integrating creativity, collaboration, and experimentation into business processes.

Key Learning Areas

• Introduction to Design Thinking: Understand the core principles, mindset, and goals behind Design Thinking, and how it differs from traditional problem-solving approaches.
• Fundamental Practices: Learn to apply empathy, user research, ideation, and rapid prototyping as essential building blocks of Design Thinking.
• Frameworks and Approaches: Explore popular Design Thinking models, including the Double Diamond and the school 5-stage model, and how to apply them in practice.
• Design Thinking Techniques: Use methods such as customer journey mapping, brainstorming, wireframing, and A/B testing to create user-centered solutions.
• Embedding Design Thinking: Discover how to foster a Design Thinking culture across teams and integrate these methods into product development, QA, and business strategy.

Internationally Accredited Software Quality Assurance Training

SASTQB

SASTQB is the Southern African Software Testing Qualification Board.