Quality and Innovation Insights

Jethro Lloyd Speaks to CMS Wire About Power of Gig Placements

Jethro Lloyd Speaks to CMS Wire About Power of Gig Placements

Digital technology and information management publication CMS Wire recently cited iLAB CEO Jethro Lloyd in its article “What Gig Workers Bring to Forward Looking Companies.” iLAB’s international software quality assurance operations are conducted by placing...

Executive Sponsors and the Shared Language for Quality Assurance

Executive Sponsors and the Shared Language for Quality Assurance

One of the most important aspects of any team effort is communication. Even a baseball team has their own set of hand signals for pitchers, and phrases to yell when a pop fly is on the loose. The same principles are true for anyone working in software development –...

Software Development Isn’t an Assembly Line

Software Development Isn’t an Assembly Line

When we think about efficiency and productivity in the world of business, it’s easy to use the concept of an assembly line for a point of reference. Factories use this process to quickly build products and ensure that each one is identical in design. However, if...

Why All Quality is Not Created Equal

Why All Quality is Not Created Equal

Quality isn’t supposed to be subjective. By definition, a quality product meets a certain set of standards that are not only agreed upon, but deemed superior. Every manufacturer has a process that finds flaws in design or production and fixes them to make products...

When to Accept a Defect

When to Accept a Defect

In software development, a defect can generally be considered any circumstance where the software doesn’t behave as expected or desired. Today, digital products go to market with 10-15% of defects or more unaddressed, even when they are known. One thing we hear often...

Part B News Asks iLAB CEO About Mobile Healthcare Security

Part B News Asks iLAB CEO About Mobile Healthcare Security

Mobile devices have become essential tools to daily life, even in the delivery of healthcare. At the same time, tablets and smartphones in the clinical environment represent security risks to protected health information and HIPAA compliance. In this article from Roy...

When Agile Meets the Bare Minimum

When Agile Meets the Bare Minimum

After software has been developed you might find that the system works great for the most part, but maybe there is one feature or journey that isn’t quite working as you want it to. Maybe you’ve got a legacy system that seems to be glitching more and more after...

A Triple Constraint in Software Development? Nope. There’s Only One.

A Triple Constraint in Software Development? Nope. There’s Only One.

Good, fast, or cheap: Pick two. This is a paradigm many in the professional world know well. The Project Management Institute discusses it in terms of cost, time, and scope. In order to get something done, you have to be flexible in at least one of those regards—if...

When it Comes to Quality, Vanilla Isn’t Vanilla

When it Comes to Quality, Vanilla Isn’t Vanilla

I’ve recently written about the question of AI’s role in quality assurance —just one of the many questions I often hear from business leaders looking to cut back on their QA spending. To be certain, there’s nothing inherently wrong with looking to save money;...

Three IT Strategy Tips to Follow Before 2020

Three IT Strategy Tips to Follow Before 2020

2019 is a pivotal time to determine and allocate spending for your systems and information technology needs. With a new decade starting soon, where do you plan to grow or make improvements? What is already working? And what unseen opportunities are there to make your...

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