About iLAB

With 25 years of global SQA and testing experience, iLAB’s engagement models are designed to meet the specific complexities technology initiatives entail. We have deep experience testing large ERP systems, specifically SAP, SuccessFactors, and Workforce Software.

Our exclusive focus on SQA and testing sets iLAB apart.  For iLAB, software testing is neither an afterthought nor an add-on service. It is our core business.


SQA Reviews & Improvements

  • Gap Assessments.
  • Implementation of Risk-Based Testing Techniques.
  • Ongoing Maturity Growth.
  • Strategic Improvements
  • Transformations to new Work Models, i.e., Agile Methodology.
  • Dashboards / Metrics that Surpass Defect Reporting.

Advanced and Manual Testing Solutions

  • Automated and Manual Solutions driven by Business Cases.
  • Performance Testing (Load, Stress, Capacity, and Soak).
  • Test Solutions for Web/Mobile/Internet of Things (IOT).
  • Functional, System, End-to-End, Integration, Regression, User Acceptance, Usability, and API

Ongoing SQA Support

  • Production Support of Live Systems.
  • Maintenance and Operations Coverage.
  • Documentation Assistance.
  • Data Migration

Testing for New System Implementations

  • Test Management.
  • Commercial Off the Shelf (COTS), Custom Development, Enterprise Resource Planning (ERP), Mobile, and Cloud Migration.
  • Test Strategy Development and Implementation.

Meeting our Clients’ Needs

iLAB’s dedicated approach to SQA and testing arms our clients with a strategic advantage in delivering technology solutions. Our primary goals are to improve quality, reduce risk, ensure timeliness to market, and provide delivery at an optimized cost.

Project Based Delivery

Managed Services

Resources Augmentation

Strategic Consulting

Industry Experience

iLAB is exclusively used for independent SQA and testing services by the state of Indiana and many other governmental entities. Many of our engagements are global, and our processes are refined to safeguard against the implementation risks, especially ensuring localizations are correct and compliance is adhered to. Our software quality assurance and testing services meet compliance regulations within the Food & Drug Administration (FDA), Food & Nutrition Service (FNS), and Centers for Medicare & Medicaid Services (CMS).

We have extensive experience working for multiple industries including:

  • Mobile Telecommunications
  • Financial Services
  • Life Sciences
  • Pharmaceuticals
  • Healthcare Services
  • Banking
  • Energy
  • Insurance
  • Oil & Gas and Public Utilities
  • Pension Funds
ISDH Project Summary

Our People

iLAB resources are based nationwide, serving our clients virtually and on-site.  We localize our resources based on the needs of the project, no matter where the project is.  Our clients benefit from a vast pool of talent globally as our resources are encouraged to share best practices and collaborate regularly.  Thus, allowing our clients to communicate and partner with us more efficiently and at their convenience.

Our resources are thought leaders and trusted consultants.  iLAB consultants have the expertise to advocate for our clients.  This is especially useful for clients who are responsible to both external and internal stakeholders.

iLAB consultants both hold degrees and maintain professional certifications in their respective fields of expertise.  iLAB supports the continuous education of our consultants by serving as an accredited training provider for International Software Testing Qualifications Board (ISTQB) certifications.

Our Process

iLAB’s proprietary methodology iTEST© is the foundation of our solutions.  It includes, but is not limited to, processes, checklists, guidelines, and metrics, covering all aspects of SQA and testing.  iTEST© is based on SQA best practices and standards, is proven across various organizations and business domains, and provides a solid basis for developing a customized methodology, ensuring test standards and best practices are embedded in the methodology.  iTEST© also provides tailored reporting and metrics based on specific applicability, measurability, and relevance to the client.

Our process works so well that iLAB is often engaged to put new system implementations and modernization initiatives back on track for projects where severe quality issues have caused years of delays.

computer monitors with code on screen and keyboard

Our Technology

iLAB uses our client’s technology stack or recommends solutions focused on automation upfront resulting in proficiencies and faster delivery to production.  iLAB is proficient in several major testing tools.  If needed, iLAB can use a client’s existing technology stack. Our clients obtain access to the best technology available due to our numerous global partnerships.

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